If I return my items, do I lose points?

Created by Customer Service, Modified on Wed, 6 Jul, 2022 at 11:36 AM by Customer Service

Because you earn points with Pounds spent, you will also lose points for every Pound refunded.

If you return for a gift card or an exchange, you will keep the points earned! However, you will not receive new points when your gift card or exchange is issued or redeemed.

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